Training provider

PARAGON EDUCATION & SKILLS LIMITED

UKPRN 10004977

Customer service practitioner (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
At apprentice's workplace Training at the employer's location.	Training is provided at apprentice’s workplaces across England.

Course achievements and participation

Achievements

48.6%

of apprentices (19 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 51.4% did not pass or left the course before taking the assessment.

63.7% national achievement rate

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

---

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 10 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 294 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in academic year 2023 to 2024. Data collected by the Department for Education.

View results of our survey with employers and apprentices for this provider

Contact this training provider

• Registered address: Station Approach, Ashley Road, Bournemouth, BH1 4NB
• Email: enquiries@pgon.co.uk
• Telephone: 0800 783 2545
• Website: https://www.paragonskills.co.uk/contact-us/

Training provider overview and courses delivered

View 33 courses delivered by this training provider

Select a course to view location, training options and contact details

• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Hospitality team member (level 2)
• Healthcare support worker (level 2)
• Operations manager (level 5)
• Team leader (level 3)
• Professional accounting or taxation technician (level 4)
• Lead adult care worker (level 3)
• Adult care worker (level 2)
• Customer service practitioner (level 2)
• Associate project manager (level 4)
• Assistant accountant (level 3)
• Heavy vehicle service and maintenance technician (level 3)
• Hospitality supervisor (level 3)
• Senior healthcare support worker (level 3)
• Hairdressing professional (level 2)
• Business administrator (level 3)
• Marine engineer (level 3)
• Customer service specialist (level 3)
• Teaching assistant (level 3)
• Children, young people and families manager (level 5)
• Children, young people and families practitioner (level 4)
• Beauty therapist (level 2)
• Marina and boatyard operative (level 2)
• Learning mentor (level 3)
• Early years educator (level 3)
• Associate continuing healthcare practitioner (level 5)
• Leader in adult care (level 5)
• Advanced and creative hair professional (level 3)
• Early years practitioner (level 2)
• Lead practitioner in adult care (level 4)
• Coaching professional (level 5)
• Advanced beauty therapist (level 3)
• Early years lead practitioner (level 5)

Paragon Skills is a leading Grade 2, Good, Ofsted rated national training provider delivering first-class apprenticeship programmes across a variety of sectors including; Adult Care, Childcare & Education, Hair & Beauty, Customer Experience, Automotive & Marine, Leadership & Management and Accountancy.

We deliver high-quality apprenticeship programmes and employers will receive customised programmes that fit their unique business to drive their strategy, whilst learning plans are tailored to each individual apprentice's needs. All programmes contain the essential elements expected from an apprenticeship and will lead to an industry-wide recognised qualification.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for PARAGON EDUCATION & SKILLS LIMITED.

Shortlist full. Manage shortlist

Shortlisted

PARAGON EDUCATION & SKILLS LIMITED is 1 of 479 training providers for Customer service practitioner (level 2).

View training providers for this course