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Apprenticeship training course

Safeguarding support officer (level 3)

Support statutory safeguarding responsibilities and demonstrate how organisations work to protect an individual’s health, wellbeing and human rights. Enable individuals to live free from harm, abuse and neglect.

Qualification level
3
Equivalent to A level.
Typical duration
18 months
Apprenticeship category
Care services
Maximum funding
£7,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Safeguarding advisor
  • Safeguarding assistant
  • Safeguarding coordinator
Skills
Skills an apprentice will learn
  • Identify and respond to safeguarding concerns within role and responsibilities.
  • Use person-centred communication.
  • Use safeguarding legislation and organisational policies and procedures to advise colleagues on safeguarding matters.
  • Triage and prioritise safeguarding concerns.
  • Recommend courses of action in relation to safeguarding concerns.
  • Tailor safeguarding responses to suit the individuals views, feelings and cultural influences.
  • Escalate cases to senior staff in accordance with local policy and procedures.
  • Report allegations about staff in line with local policies and procedures, whilst maintaining confidentiality.
  • Use, record and store paper based and digital data and information securely and in line with local and national policies and procedures.
  • Share data and information in a safeguarding context in line with local and national policy and procedures.
  • Collate and use data to create reports to inform safeguarding meetings, processes and audits.
  • Maintain accurate and up-to-date safeguarding logs and registers through the use of digital or paper systems in line with local and national policy and procedures.
  • Identify when decisions are not in an individuals best interest and escalate concerns within scope of own role using the local safeguarding escalation pathway.
  • Recognise and report incidents to own organisation.
  • Provide emotional and practical support to internal and external stakeholders during safeguarding work.
  • Support and supervise internal and external stakeholders to make multi-agency referrals.
  • Apply safeguarding legislation, local and national policies, procedures and codes of conduct to safeguarding practice within own role.
  • Apply safeguarding theory to practice.
  • Work together within the wider team to plan and manage safeguarding caseloads.
  • Comply with the safeguarding process when a safeguarding concern is raised in line with organisational policy.
  • Use communication styles and approaches to suit the needs of individuals.
  • Reflect on own performance within a group environment with other colleagues to inform best safeguarding practice.
  • Embed lessons learned from local and national safeguarding reviews to practice.
  • Assist with the delivery of safeguarding training to stakeholders in accordance with safeguarding training frameworks to ensure stakeholders achieve desired learning outcomes.
  • Collate evidence to prepare for external safeguarding inspections, reviews and audits.
  • Apply feedback from safeguarding inspections, reviews and audits to improve safeguarding practice.
  • Participate in training and continuous professional development activities and evaluate the impact of learning on own practice.
  • To seek advice and support from senior staff to preserve own wellbeing and personal safety when required.

Full information on Safeguarding support officer (level 3) is available from the Institute for Apprenticeships and Technical Education.

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