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Apprenticeship training course

Aviation flight operations coordinator (level 3)

There are 3 training providers who offer this course. Check if a training provider can deliver this training in the apprentice's work location.

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Information about Aviation flight operations coordinator (level 3)

Provide the aircraft with the technical support required both prior to and during the flight.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • Local and operational procedures for operations control.
  • Sector specific documentation in operations control.
  • The sector specific notifications and the impact to operational performance data. For example, Notices to Air Missions, Industrial action, Safety & Security bulletin.
  • Civil Aviation Authority (CAA) or Military Aviation Authority (MAA) regulations, and legislation.
  • The roles and responsibilities of different colleagues and stakeholder in operations and control.
  • The organisational and sector digital toolkits and systems in operations control.
  • Sector specific factors that will influence decision-making within operations control.
  • Limits of authority, when to escalate tasks and issues, and to whom.
  • Principles of risk-based decision making to support safe aircraft operations including safety, costs, and time factors.
  • Environment and sustainability regulations, relevant to the occupation and co-ordinator’s responsibilities.
  • Their organisation’s operational, ethical and safety priorities
  • Principles and techniques of delivering an operational safety culture.
  • Aircraft operational status indicators, and technical conditions of aircraft.
  • The principles of using recording and analysing flight arrival information.
  • The principles of using recording and analysing enroute flight information.
  • The principles of using recording and analysing flight departure information.
  • Techniques for verbal communication, giving and receiving information, matching style to audience, communication barriers and how to overcome them.
  • Techniques for written communication, plain English principles, and industry terminology.
  • Aircraft position trends and analysis techniques.
  • Weather forecasts, trends, and the effect of changing weather conditions on the aircraft, flight crew, and operational delivery.
  • Equity, diversity and inclusion legislation, and its impact on the aviation sector

Skills

  • Comply with local operational and organisational procedures for operations control.
  • Use sector specific documentation to support in operational control.
  • Monitor and respond to sector specific data to support in operational control.
  • Comply with CAA or MAA regulations and legislation.
  • Operate organisational and sector digital toolkits and systems.
  • Apply risk-based decision making to support safe aircraft operations.
  • Escalate issues and tasks in line with organisational and sector procedures.
  • Assess the risk and manage the impact of external factors on operational activities, for example scheduled disruptions, force majeure.
  • Deliver an operational safety culture.
  • Use aircraft operational status indicators to assess technical condition of aircraft
  • Record and analyse flight arrival information.
  • Record and analyse enroute flight information.
  • Record and analyse flight departure information.
  • Communicate data and information with others verbally, for example internal and external stakeholders, colleagues, and managers.
  • Communicate data and information in writing with others, for example internal and external customers, colleagues, and managers.
  • Analyse aircraft positioning trends.
  • Use weather forecasts, trends, and conditions to support in operational delivery.
  • Follows equity, diversity and inclusion legislative guidance

Behaviours

  • Contributes to equity, diversity, and inclusivity in the workplace.
  • Committed to maintaining and enhancing competence of self through Continued Professional Development (CPD).
  • Respond and adapt to work demands and situations.
  • Collaborate within teams, across disciplines and with internal and external stakeholders.
  • Act professionally, considers their organisation's operational, ethical, safety and sustainability priorities.
  • Prioritise aviation safety in all instances.
Apprenticeship category (sector)
Transport and logistics
Qualification level
3
Equal to A level
Course duration
18 months
Maximum funding
£8,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Air and space operations specialist
  • Flight planning and air traffic control coordinator
  • Portable air test equipment operator
  • Pre-tactical flight planner
  • Operations coordinator
  • Flight planning and CTB coordinator
  • Operations officer

View more information about Aviation flight operations coordinator (level 3) from the Institute for Apprenticeships and Technical Education.