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Apprenticeship training course

Resilience and emergencies professional (level 6)

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Information about Resilience and emergencies professional (level 6)

Contribute to the local or national resilience and security agendas.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • Theories and principles linking societal and organisational resilience, security, sustainability and global change.
  • Governance structures and business processes and their significance in emergencies and resilience.
  • The role, responsibilities, culture, and key capabilities of the employing organisation, and key partners or stakeholder organisations in resilience, emergencies, and recovery.
  • Approaches to driving quality, managing change and improvement used in their organisation. The benefits and limitations of these approaches for improving collective resilience across partners and wider society.
  • Legislation, regulation and associated guidance and its role in resilience and emergencies.
  • How information and knowledge held by stakeholders can be used across the emergency cycle.
  • Sources of and types of intelligence, data, and information; and factors that affect its quality and suitability.
  • A range of engagement methods and resources used for people centred working.
  • Theories and principles of teamwork, leadership, and partnership working and their application to working in resilience and emergencies.
  • The need for and challenges in data protection, information management, security, and sharing.
  • Risk communication and decision theory, and factors that influence individual and collective action.
  • Theories and models of risk.
  • Methods and models used to assess and prioritise risks.
  • Theories and principles of learning and training to inform training delivery.
  • Theories and principles that underpin exercise design and delivery.
  • Requirements for and approaches to health, safety, and wellbeing of practitioners, volunteers, and the public.
  • Principles and models for integrating risk, crisis and emergency management and associated risk management options.
  • Current published standards and good practice guidance relating to emergencies and resilience.
  • Arrangements, plans, capabilities and readiness activities within area of responsibility.
  • The characteristics of disruptive events (for example, potential impacts, consequences, and needs).
  • Roles and systems for managing incidents.
  • How decisions taken during emergency response can affect recovery outcomes.
  • Human factors and adaptive capacity in emergency response and resilience.
  • Challenges to continuity of business services during a crisis or emergency.
  • Theories and approaches to planning, managing, and facilitating recovery.
  • Needs of individuals, communities or organisations in response and recovery, and factors that may influence the time and extent of recovery.
  • Approaches and challenges to financing in resilience and emergencies.

Skills

  • Apply policies, legislation, regulations and guidance to ensure compliance and resilience.
  • Apply relevant governance structures, standards, policies, and frameworks to evidence and assure performance, impacts, and resilient outcomes.
  • Contribute to the debriefing process (post-exercise or post-incident).
  • Contribute to the accountability process for performance, impacts, resilience outcomes, and areas for improvement to stakeholders.
  • Support lesson learning, improvement and sustainable change.
  • Keep records of decisions, actions, those responsible and rationale.
  • Collect and analyse information in support of resilience and emergencies.
  • Use and improve systems, processes, or applications to gather, manage, visualise, and share information.
  • Scale, coordinate, or integrate activities to maximise resilience and ensure interoperability (locally, regionally, sector wide or nationally as appropriate to role and employing organisation).
  • Assess the information needs across the emergency cycle.
  • Identify, engage, and communicate information with a range of stakeholders.
  • Project manage initiatives or activities within area of responsibility.
  • Evaluate the risk context.
  • Identify and assess risks.
  • Make timely and evidence-based decisions.
  • Facilitate the development, maintenance, or implementation of resilience and emergency capabilities (for example, early warning, communications, technical specialisms, safety, security, resource and supply).
  • Assess the effectiveness and relative value (for example, economic, environmental, and societal) of risk management options.
  • Contribute to the development and delivery of resilience and emergency training.
  • Contribute to the design and delivery of emergency exercises.
  • Apply an all-risks approach.
  • Scope, document, review and update emergency, crisis or continuity arrangements.
  • Support emergency response within scope of responsibilities (in an incident or as part of an exercise).
  • Assess and prioritise recovery needs.
  • Apply recovery plans and exit strategies to a real or simulated emergency or crisis (during an incident or as part of an exercise).
  • Consider financial implications of resilience or emergency activities.
  • Monitor dynamic situations and the effectiveness of interventions.

Behaviours

  • Empowers and leads others.
  • Situation awareness; makes sense of current situation, uses foresight and sees the big picture.
  • Builds strong, inclusive, relationships and networks.
  • Adaptable and creative problem solver.
  • Confident to question and challenge constructively.
  • Decisive and takes responsibility for decisions.
  • Delivers results at pace.
  • Reflective and resilient practitioner - develops self and others.
  • Act ethically.
Apprenticeship category (sector)
Protective services
Qualification level
6
Equal to degree
Course duration
40 months
Maximum funding
£23,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Civil contingencies officer
  • Emergency planner
  • Emergency planning officer
  • Emergency preparedness officer
  • Resilience advisor
  • Resilience and response officer
  • Resilience officer

View more information about Resilience and emergencies professional (level 6) from the Institute for Apprenticeships and Technical Education.