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Apprenticeship training course

Corporate responsibility and sustainability practitioner (level 4)

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Information about Corporate responsibility and sustainability practitioner (level 4)

Be a social conscience for the organisation, helping innovate and drive ambitions for social and environmental change.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • Principles of project management and a range of project planning tools.
  • Principles of change management and culture management.
  • Potential CR&S data sources including organisational, sectoral and stakeholder.
  • The types of metrics and insight evidence that help inform CR&S issues.
  • How the positioning of the CR&S function within organisational and governance structures can impact CR&S performance.
  • Techniques to identify/evaluate the internal and external range of potential CR&S partners.
  • Techniques for managing and influencing stakeholder relationships.
  • Principles of negotiating a CR&S project with an internal and/or external partner.
  • Different forms of communication (written, verbal, electronic) and how to tailor the solution to the circumstances.
  • Techniques for reporting on CR&S delivery against objectives.
  • Principles for developing a strategy that manages the social, environmental and ethical risks and opportunities of an organisation.
  • Techniques that recognise and utilise the comparative strengths and weaknesses across teams and across the organisation.
  • Techniques to motivate individuals to work together to meet CR&S requirements.
  • The principles of data management including how to manipulate and store data needed for CR&S projects.
  • Techniques that compare a range of qualitative and quantitative data on CR&S performance.
  • Factors that contribute to successful CR&S event management.
  • The principles of CR&S fundraising.
  • Quality assurance techniques for monitoring the delivery of CR&S work.
  • The importance & impact of the sector specific factors (the legislation, guidance and best practice) when developing a CR&S strategy.
  • The principles of risk management including conducting and reviewing risks affecting a CR&S strategy. (for example safeguarding risk).
  • Horizon scanning techniques for keeping up to date with the CR&S landscape (including evolving best practice and what other organisations are doing).
  • Principles of CR&S related budget management.
  • The different ways in which people learn and how this links to embedding CR&S ethos.
  • How responsible corporate approaches bring mutually compatible organisation and societal benefits.
  • The range of sustainable practices available to any organisation including in-house practices, partner policies, and outputs.
  • How CR&S delivery is impacted by the environment, social and governance agendas affecting industry.
  • How CR&S Strategy influences talent management, reputation and branding.

Skills

  • Select and implement project management and planning tools applicable to the type of project/ campaign lifecycle.
  • Assess the effectiveness of change and identify opportunities to improve outcomes, guiding and supporting others to deliver results.
  • Balance own CR&S workload to prioritise competing demands and achieve key performance indicators.
  • Utilise strengths of internal organisational structures to help build self-sustaining CR&S populations.
  • Tailor approach to maintaining new/existing external stakeholder relationships to achieve progress on plans (e.g objectives, key initiatives and shared interests).
  • Contribute to the negotiation of external CR&S projects of mutual benefit.
  • Adopt a communication method that takes account of the audience and is suitable for the circumstances.
  • Recommend opportunities for external engagement, articulating the mutual benefits and risks.
  • Contribute to written reports on CR&S performance in line with organisational requirements.
  • Contribute to the drafting of the CR&S strategy.
  • Adjust leadership style to achieve results, having regard to the needs of the individual/teams involved.
  • Select data that is relevant to the CR&S issue being considered.
  • Analyse data to form evidence-based conclusions on CR&S performance.
  • Deliver CR&S events in accordance with contractual arrangements.
  • Quality assure own and others work in accordance with organisational requirements
  • Contribute to reporting externally on CR&S Strategy and delivery in line with industry and legislative requirements.
  • Identify own organisations CR&S opportunities and threats. Escalate risks within own organisation when needed.
  • Research the CR&S landscape, escalating best practice opportunities within own organisation.
  • Apply management techniques needed to deliver CR&S projects within budget.
  • Train colleagues in CR&S techniques, tailoring the learning style to the circumstances.
  • Identify and deliver initiatives that may raise funds for CR&S projects.
  • Identify and apply relevant IT solutions to CR&S issues.

Behaviours

  • Actively champion the CR&S agenda/ethos.
  • Committed to developing self and others in ways that support CR&S engagement.
  • Works within own level of authority, seeking support when needed.
  • Takes the lead in helping others to achieve CR&S results. (within limits of own role).
  • Seeks innovative ways to add value to CR&S issues while remaining objective.
  • Stand by difficult CR&S decisions and hold your team/organisation to account.
  • Ethical and non-judgmental
Apprenticeship category (sector)
Business and administration
Qualification level
4
Equal to higher national certificate (HNC)
Course duration
36 months
Maximum funding
£14,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Corporate Responsibility (CR) Administrator
  • Sustainability Coordinator
  • Corporate Social Responsibility (CSR) Administrator
  • Community Investment Coordinator
  • Social Impact Administrator
  • Responsible Business Coordinator
  • Environmental Social Governance (ESG) Administrator
  • Philanthropy Coordinator
  • Corporate Citizenship Administrator
  • Corporate citizenship administrator
  • Corporate responsibility (cr) administrator
  • Corporate social responsibility (csr)
  • Environmental social governance (esg)
  • Responsible business coordinator
  • Sustainability coordinator

View more information about Corporate responsibility and sustainability practitioner (level 4) from the Institute for Apprenticeships and Technical Education.