Apprenticeship training course

Golf course manager (level 5)

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Information about Golf course manager (level 5)

Responsible for the management of the golf course, resources and staff, on behalf of their employer.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • All relevant health, safety and environmental legislation and regulations to ensure a safe working environment for self, team and others.
  • How to conduct and review risk assessments using methods relevant to the management and maintenance of the golf course.
  • The advanced aspects of soil and plant biology in order to produce sustainable playing surfaces.
  • How to identify and control weeds, pests, diseases and disorders and their impact on sustainable playing surfaces, legislation and record keeping.
  • How to plan, manage and review maintenance, improvement and renovation programmes for the golf course making the optimum use of resources available.
  • The importance of maintaining quality standards through the collection and evaluation of data.
  • How to plan, manage and construct golf course features.
  • The environmental and ecological best practice to maintain a sustainable golf course and the impact of current legislation.
  • How to design, install and manage drainage and irrigation systems and the importance of water management on the golf course.
  • How to plan, manage and review machinery and equipment maintenance programmes.
  • How to develop and review a tactical and strategic business management plan, in line with the Golf Course Policy document.
  • The importance of customer service to the business.
  • The principles of recruitment, appraisal, conflict, teamwork, staff co-ordination, supply chain management, performance management and the development of staff.
  • The importance of good working relationships, the needs of others and equality and diversity of others in the workplace.
  • How to plan, lead and record meetings.
  • The different forms of communication (written, verbal, electronic) and evaluate the best solution for different circumstances.
  • How to identify the appropriate software systems to ensure effective communication and record keeping
  • The Rules of Golf, golf course etiquette and how they impact on events and the playing of the game of golf.
  • The importance of personal and professional development of themselves and their team.

  Skills

  • Manage, promote and maintain a healthy, safe and secure maintenance facility and golf course for their staff, golfers and members of the public.
  • Plan, monitor, evaluate and manage golf course maintenance and the environment in accordance with the Golf Course Policy document.
  • Manage the allocation of human and physical resources, equipment and supply chain for projects and tasks on a day to day basis.
  • Plan and manage the maintenance and replacement of machinery and equipment.
  • Plan and manage the control of weeds, pests and diseases and their impact on plant health and pathology.
  • Analyse and interpret a range of data collected from the golf course and the management of sustainable playing surfaces.
  • Plan and manage projects, including the construction of golf course features and events.
  • Manage water applied and removed from the golf course, including irrigation and drainage.
  • Develop and review a Golf Course Policy document in co-operation with the employer.
  • Identify and determine policies and strategies for the development of the golf course, in line with Golf Course Policy document.
  • Prepare, submit and manage maintenance budgets and capital expenditure proposals.
  • Conduct, manage and review risk assessments on equipment, materials, people and facilities.
  • Communicate to golf course staff, colleagues, golfers and others on a range of subjects.
  • Manage the recruitment, selection and induction of staff and the performance, training, equality and diversity of the greenkeeping team.
  • Manage conflict, discipline and grievances within the team and others.
  • Motivate and encourage excellence within the greenkeeping team.
  • Organise and manage meetings with the greenkeeping team and others.
  • Promote the golf club and its core values, as determined by the employer.
  • Encourage a customer service culture within the greenkeeping team.
  • Manage their own Continuing Professional Development.
  • Make presentations both written and verbal to the greenkeeping team, management and golfers.
  • Use information technology to manage the golf course through data collection and analysis.

  Behaviours

  • Ensure a strong work ethic including pride in work, attention to detail, integrity and good time management
  • Have a flexible, positive attitude to work
  • The ability to work as a lone worker and as a member of a team
  • A willingness to learn and contribute to their own continuing professional development
  • Ensure a safety mindset for self, the greenkeeping team, golfers and members of the public.
  • A clear and effective communicator who can use a variety of communication methods to give/receive information accurately and in a timely and positive manner
  • Problem solving and effective decision making
  • Represent the golf club in a professional manner at all times
  • Recognise and deliver exceptional customer service.
• Apprenticeship category (sector): Agriculture, environmental and animal care
• Qualification level: 5; Equal to higher national diploma (HND)
• Course duration: 36 months
• Maximum funding: £17,000 ; Maximum government funding for ; apprenticeship training and assessment costs.

View more information about Golf course manager (level 5) from the Institute for Apprenticeships and Technical Education.