Apprenticeship training course

Information manager (level 4)

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Information about Information manager (level 4)

Support the delivery and management of critical information, whether digital or otherwise, in the (capital) delivery phase of an infrastructure project and the ongoing management of that information within the operational phase of the resulting asset.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • Regulations, data protection, protocols, standards, and guidelines relating to effective management and control of information and how they are applied in the organisation
  • Understanding of the concept of the Common Data Environment (CDE) as the primary source of information used by stakeholders to collect, manage and disseminate information, whether this is through one or multiple systems of record
  • Information storage and exchange processes, systems and outputs within a team and across a project and asset. Principles of the mechanisms for formal and informal information distribution, whether this is complex models (such as 3D) or documentation/data (using mechanisms like COBie), use of workflow for digital delivery of information through business processes, and information types and how/where these are stored
  • The details and implications of security accreditation, ISO27001, PAS 1192 Part 5 and industry specific requirements such as List N (Nuclear) and List X (Defence) and information classification such as sensitive and classified
  • How to design and implement project management and asset management systems incorporating specification of requirement, definition of process, configuration and approach
  • Types and styles of communication and business reports, presentations and training events
  • Basic engineering, construction, asset, procurement and operational systems and the role they play in the execution of projects and how information flows between these systems
  • Understanding of information standards as they relate to implementation and compliance of requirements and how these might impact systems that manage the CDE
  • Range of solutions and formats for the design, procurement, creation, building, operation, storage, validation, dissemination, inter-operability and merging of information and to provide secure access and integration
  • Line management practice and principle and how they are applied in the organisation
  • Estimation and budget management techniques that ensure income and expenditure
  • Processes to securely hand over information in a manner that supports the future management of the asset
  • Scope of responsibilities for the management of information
  • Practice and principle of allocation of duties and work scheduling and how they operate in the organisation
  • Contractual and commercial implications relating to the management of information
  • Principles of risk management and processes for mitigating risk
  • Concept of information planning, what is required and at what lifecycle stage
  • Supply chain competency assessment to meet information delivery requirements
  • The importance of reflection and evaluation of own work and their impact on the organisation

  Skills

  • Proficiently apply regulations including data protection, standards, guidelines and quality requirements as they pertain to information process and output
  • Assist with the operation and maintenance of a Common Data Environment (CDE) and ensure the (CDE) maintains integrity and follows agreed protocols and that data remains secure
  • Establish processes and accurately analyse, audit, verify and validate data as being accurate, appropriate, attributable, authentic and relevant according to protocols
  • Evaluate and make recommendations around information work processes, quality improvement and future resource planning for information management requirements
  • Identify and manage risk, put in place mitigating actions to minimise risk data integrity and security
  • Draft work plans, strategies, delegate responsibilities and work instructions defining the scope of information management that comply with aims, objectives, planned milestones and organisation procedure
  • Validate, manage, disseminate and store information throughout all stages of a project or asset
  • Design and embed consistent data control processes and workflows accounting for status, maturity, version control, revision control, audit history and approval processes
  • Advise on the implications of security accreditation, ISO27001, PAS 1192 Part 5 and industry specific requirements such as List N (Nuclear) and List X (Defence) and information classification
  • Establish and consistently implement project and asset systems including specification requirements, definition of processes, configuration and appropriate training plans
  • Prepare and deliver timely, accurate and clear written and verbal reports
  • Define and implement solutions to information sharing and storage problems
  • Evaluate requirements and provide solutions for embedding contractual and regulatory requirements
  • Define and manage processes for staged and progressive handover of information and structured formats in line with delivery schedules, duly verified to meet quality acceptability requirements
  • Effectively use a range of solutions and formats for the creation, dissemination, storage, validation and merging of information, ensuring secure access and effective integration
  • Prepare and deliver effective training on information management to internal and external stakeholders, monitor the effectiveness of this training and reflect on feedback to inform continuous quality improvement within the scope of responsibility
  • Estimate resources, manpower and associated costs to ensure compliance with baseline and changes to scope for future development and innovation requirements
  • Apply principles of effective line management in line with organisation practice
  • Reflect and evaluate own work and its impact on the organisation to plan for improved performance

  Behaviours

  • Act professionally, show commitment to the industry and employer and work collaboratively across multiple disciplines
  • Demonstrate analytical skills to effectively solve problems
  • Establish and maintain effective relationships with clients, internal and external stakeholders and colleagues at all levels
  • Demonstrate a commitment to equality, diversity and inclusion, and act ethically with integrity and respect
  • Committed to lead, manage and coach others effectively
  • Maintain a focus on the end result and be flexible while adopting a lean and agile approach
  • Foster a safe, secure and healthy working environment through personal responsibility and behaviour
  • Effective self-manage, prioritise and proactively approach work and continuous professional development
  • Flexible to changing working environment and demands, resilient under pressure
  • Adopt a reflective approach to evaluating own work and its impact on the organisation to plan for improved performance
  • Maintain an open mind, be inquisitive and apply learning to take advantage of innovation and new methods of working
• Apprenticeship category (sector): Business and administration
• Qualification level: 4; Equal to higher national certificate (HNC)
• Course duration: 24 months
• Maximum funding: £7,000 ; Maximum government funding for ; apprenticeship training and assessment costs.
• Job titles include:
  • Information Manager – Projects
  • Information Content Specialist
  • Project Information Specialist
  • Project Automation Specialist
  • Information Manager job titles often vary between sectors
  • employers and functions

View more information about Information manager (level 4) from the Institute for Apprenticeships and Technical Education.