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Apprenticeship training course

Probation service practitioner (level 3)

There are 7 training providers who offer this course. Check if a training provider can deliver this training in the apprentice's work location.

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Information about Probation service practitioner (level 3)

Practitioners work with individuals eligible for probation support, this includes individuals in court, individuals who have been convicted and victims.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • Sentencing and criminal justice legislation and organisational policies, procedures for probation practice.
  • Principles and policies of equality, diversity and inclusion in the workplace and their impact on the organisation and individuals eligible for probation support.
  • The importance of applying criminal justice legislation and organisational policies, procedures and values in practice with individuals eligible for probation support, and the risk of not doing so.
  • The role of probation and rehabilitation in the criminal justice system.
  • How organisations work collaboratively to support individuals eligible for probation support to reduce the risk of reoffending and harm.
  • The importance of gathering information and where to gather that information from to inform risk assessments.
  • How information is used for different risk assessment approaches.
  • The impact of an individual's personal circumstances on risk of reoffending and harm and the importance of including them in risk assessments.
  • The importance of assessing the impact and consequences of offending behaviour on the victim.
  • How to reduce risk and raise concerns by identifying harm and abuse indicators and potential risk factors that may lead individuals eligible for probation support to harm themselves or others.
  • Methods and approaches for effective engagement with individuals eligible for probation support including the principles of ‘person-centred approach’.
  • The contextual aspects of risk including risk of what, to whom and circumstances in which risk is likely to be higher or lower.
  • Roles and responsibilities of agencies working to protect the public, and how they apply to and collaborate with probation practitioner roles and responsibilities.
  • Principles of team work to achieve outcomes.
  • The interventions and their delivery methods that are available to help individuals eligible for probation support.
  • Theories and techniques to promote engagement and how they support outcomes that reduce the risk of reoffending.
  • Data protection legislation and organisational policies and procedures for gathering, using, storing data including sharing data with partner agencies.
  • How to identify your own development needs and how to reflect on own practice.
  • The principles of ‘duty of care’ and ‘safeguarding’, the signs of abuse and ways to reduce the risk of abuse.
  • Research, evidence and theories that underpin knowledge on offending behaviour, desistence and reduction of harm.

Skills

  • Complete risk assessments to inform judgement about risk of harm and reoffending and provide public protection.
  • Devise interventions based on risk assessment to inform risk management plans.
  • Gather valid and reliable information from sources to inform risk assessments.
  • Use information to monitor progress of individual plans.
  • Respond to any new information to manage and reduce risk of harm and risk of reoffending, posed by individuals subject to supervision, in accordance with organisational requirements.
  • Record gathered information using digital tools, in line with data protection and security of information and adhering to organisational requirements.
  • Present assessments of risk of harm, that inform risk of reoffending posed by individuals subject to supervision and plans to manage the risks, to stakeholders for implementation and review.
  • Support individuals eligible for probation support to access probation services.
  • Use reflection techniques to enable individuals eligible for probation support to identify their level of participation and progress.
  • Use engagement and motivation techniques to support collaboration with individuals eligible for probation support, adapting approach to individual needs to effectively deal with a range of challenging behaviour.
  • Adhere to public protection and safeguarding guidance and procedures.
  • Build and sustain working relationships.
  • Collaborate with colleagues and other agencies to share information about individuals eligible for probation support and review progress, in line with organisation policies.
  • Follow organisational equality, diversity and inclusion policies.
  • Maintain continuous professional development using reflective practice and completion of mandatory and required learning and development.
  • Manage own workload, prioritising case management for those with most identified needs to reduce risk of harm and reoffending, posed by those subject to supervision.
  • Use recorded servicer user information in line with organisations policy and processes to support delivery of services.
  • Use escalation routes to resolve issues and concerns, in line with organisation requirements, in relation to areas of your work.
  • Test professional assumptions using a range of sources to inform risk of harm and reoffending, posed by those subject to supervision.

Behaviours

  • Demonstrate professional conduct, uphold organisational values, and professional boundaries.
  • Demonstrate resilience and adaptability when dealing with challenge and changes.
  • Seek support for own welfare.
  • Demonstrate and encourage mutual respect, demonstrating inclusive practice and empathy to support individuals eligible for probation support.
  • Listen actively in all interactions with individuals eligible for probation support and show respect whilst being able to validate, question and reflect on what is being said.
Apprenticeship category (sector)
Protective services
Qualification level
3
Equal to A level
Course duration
18 months
Maximum funding
£5,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Community payback supervisor
  • Domestic abuse safety officer
  • Probation services officer
  • Programmes facilitator
  • Residential worker
  • Victim liaison officer

View more information about Probation service practitioner (level 3) from the Institute for Apprenticeships and Technical Education.