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Apprenticeship training course

Vehicle damage assessor (level 4)

There are 9 training providers who offer this course. Check if a training provider can deliver this training in the apprentice's work location.

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Information about Vehicle damage assessor (level 4)

Inspecting and assessing all elements of a motor vehicle that has sustained damage and requires repair.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • Vehicles construction and materials
  • Steering, suspension and braking, systems and operations
  • Transmission and drivelines
  • The principles of electrical systems
  • Electrical/electronic components
  • Vehicle safety systems
  • Tools and equipment used in the process
  • Understand current Health & Safety legislation in the workplace
  • The structure of their organisation or workplace
  • The importance of teamwork in the workplace
  • How to communicate effectively
  • Up to date vehicle repair technologies including Paint, Panel and MET
  • Good understanding of commercial aspects of a body shop
  • How to produce a job card
  • Non-accidental related damage
  • Electronic costings systems
  • Industry vehicle Repair methods

Skills

  • Recognise properties of different types of vehicle damage
  • Maintain records
  • Use manual and digital image technology
  • Locate vehicle unique identification details
  • Diagnose safety faults on vehicles
  • Read, adhere to and apply relevant legislation
  • Use repair methods
  • Make judgements on vehicle damage, taking into account safety and cost
  • Commercial decision making
  • Prepare costings based on parts and labour ratios
  • Oral communication, listening and negotiation skills
  • Use industry guidelines appropriately
  • Recognises importance of gaining approval before work commences
  • Use of estimating software, spreadsheets, on-line databases

Behaviours

  • Customer focussed – demonstrate behaviour that puts the customer first
  • A right first time approach committed to delivering and maintaining high quality workplace standards
  • A calm and reasoned approach
  • A professional approach, demonstrates integrity and confidence in daily activities
  • Adherence to company values, shows passion and enthusiasm for the industry
  • Take responsibility for health and safety
  • Attention to detail
Apprenticeship category (sector)
Engineering and manufacturing
Qualification level
4
Equal to higher national certificate (HNC)
Course duration
36 months
Maximum funding
£9,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Vehicle Damage Assesor

View more information about Vehicle damage assessor (level 4) from the Institute for Apprenticeships and Technical Education.