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Apprenticeship training course

Marketing manager (level 6)

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Information about Marketing manager (level 6)

Responsible for the marketing activities and strategy of their organisation.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • The principles and theories of marketing that support the strategic marketing process, e.g. the extended marketing mix (7PS: Product, Price, Place, Promotion, Physical environment, Process, People), marketing management processes, product development and how to apply and align these to the business plan and strategic objectives
  • Brand development and safeguarding, including the analysis and planning of how a brand is perceived in the market, value propositions and delivery of tangible elements such as product pricing, packaging etc
  • Consumer and organisational behaviour theories and concepts, including the customer (business 2 business/consumer) decision making process and how that influences marketing strategy
  • Advanced stakeholder management and the application of customer relationship management (CRM), both internal and external, to facilitate the delivery of marketing plans
  • Marketing Communication planning models and budgetary methodologies
  • Their organisations vision, mission, values, strategy, plans, stakeholders, customers and competitors to support the decision and planning process
  • The wider business perspective in which marketing operates nationally and internationally, including the influences of the internal and external market/sector, the opportunities, challenges and issues it faces, and how marketing can address these
  •  How to measure and deliver Return on Investment in relation to marketing activities and plans
  • The relevant industry/sector specific legal, regulatory and compliance frameworks within which they must work, including current Data Protection regulations
  • Effective market research and evaluation techniques and methods and how to use the results to inform marketing planning and activities
  • Reliable information sources and how to use these to deliver measurable improvements to marketing activities, including how metrics are used to measure these
  • New and emerging trends and themes in marketing
  • The principles of product and service design and implementation and portfolio management
  • The features and benefits of different marketing communications, and routes to market, and how to leverage these to maximum effect, including the use of appropriate digital channels and systems.

Skills

  • Lead and implement a clear marketing plan and strategy, linked to business requirements to sustain a marketing advantage
  • Develop effective marketing campaigns and channels, assessing their features and benefits to best meet business requirements and customer needs
  • Develop detailed integrated marketing plans for all products/ services using offline and digital media tools  - works with marketing team/ specialist agencies to do this
  • Influence, negotiate and persuade at senior level collaborating with a wide range of stakeholders internally and externally to gain support/backing for marketing delivery
  • Act as a consultant, providing professional marketing advice to stakeholders around the business or to external clients as relevant
  • Present complex information in an understandable and stimulating way whether through effective verbal presentation or creative written copy
  • Oversee, manage and approve key marketing activities/projects
  • Deliver measurable marketing outcomes against key performance indicators and identify and drive continuous improvement, challenging existing processes and procedures where needed
  • Effectively plan and manage the marketing budget, to deliver on strategic objectives, and evaluate and justify return on marketing investment
  • Effectively engage, negotiate and manage third party suppliers and internal stakeholders
  • Effectively evaluate marketing activities using measurement data and analytics to identify relevant key performance indicators (KPI) and return on marketing investment (ROI) in order to meet business objectives
  • Assimilate and analyse complex data and information from a range of sources to evolve, lead and plan marketing activities
  • Seek out opportunities to increase income generation and gain new business e.g. new products, markets and services as relevant
  • Construct a robust buness case in support of marketing activities/plans
  • Effectively manage and develop stakeholder relationships at senior level
  • Assess business risks and reputational impacts of marketing activities
  • Inspire and motivate internally and externally to deliver marketing plans effectively, acting as a role-model for marketing best practice and taking responsibility for improving their own and the teams and/or stakeholder performance, as relevant
  • Effectively use appropriate business systems and software to deliver marketing outcomes efficiently, for example to analyse data, inform search engine marketing, produce reports and deliver copy
  • Actively interrogate systems and information sources to make judgements on when to introduce new ways of working/identify new systems/processes to improve marketing activities or address those new requirements and /or marketing trends

Behaviours

  • An ability to anticipate and adapt to change
  • A highly motivated and driven approach acting with courage to drive through necessary changes and deliver difficult or long-term projects
  • A creative and innovative approach
  • An analytical mind, with an insight and ideas driven approach to meet business benefits and inspire action in others
  • A willingness to learn from mistakes, as not all activities go to plan, and improve future delivery/campaigns as a result
  • They act as a role model for marketing activities and business changes within the team and organisation, taking others with them
  • A high level of professionalism, reliability and dependability with a passion for the customer, also encouraging those behaviours in others
  • A collaborative approach is central to how they work, showing empathy and being mindful to the needs/views of others
  • Ethical behaviour in the way they approach marketing activities and their work, valuing equality & diversity, they act as a role model for that behaviour
Apprenticeship category (sector)
Sales, marketing and procurement
Qualification level
6
Equal to degree
Course duration
24 months
Maximum funding
£9,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Marketing Manager
  • Marketing and Communications Manager
  • Corporate Communications Manager
  • Product/Proposition Manager
  • Insight/Innovations Manager

View more information about Marketing manager (level 6) from the Institute for Apprenticeships and Technical Education.