Apprenticeship training course
Marketing manager (level 6)
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Information about Marketing manager (level 6)
Responsible for the marketing activities and strategy of their organisation.
- Knowledge, skills and behaviours
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View knowledge, skills and behaviours
Knowledge
- The principles and theories of marketing that support the strategic marketing process, e.g. the extended marketing mix (7PS: Product, Price, Place, Promotion, Physical environment, Process, People), marketing management processes, product development and how to apply and align these to the business plan and strategic objectives
- Brand development and safeguarding, including the analysis and planning of how a brand is perceived in the market, value propositions and delivery of tangible elements such as product pricing, packaging etc
- Consumer and organisational behaviour theories and concepts, including the customer (business 2 business/consumer) decision making process and how that influences marketing strategy
- Advanced stakeholder management and the application of customer relationship management (CRM), both internal and external, to facilitate the delivery of marketing plans
- Marketing Communication planning models and budgetary methodologies
- Their organisations vision, mission, values, strategy, plans, stakeholders, customers and competitors to support the decision and planning process
- The wider business perspective in which marketing operates nationally and internationally, including the influences of the internal and external market/sector, the opportunities, challenges and issues it faces, and how marketing can address these
- How to measure and deliver Return on Investment in relation to marketing activities and plans
- The relevant industry/sector specific legal, regulatory and compliance frameworks within which they must work, including current Data Protection regulations
- Effective market research and evaluation techniques and methods and how to use the results to inform marketing planning and activities
- Reliable information sources and how to use these to deliver measurable improvements to marketing activities, including how metrics are used to measure these
- New and emerging trends and themes in marketing
- The principles of product and service design and implementation and portfolio management
- The features and benefits of different marketing communications, and routes to market, and how to leverage these to maximum effect, including the use of appropriate digital channels and systems.
Skills
- Lead and implement a clear marketing plan and strategy, linked to business requirements to sustain a marketing advantage
- Develop effective marketing campaigns and channels, assessing their features and benefits to best meet business requirements and customer needs
- Develop detailed integrated marketing plans for all products/ services using offline and digital media tools - works with marketing team/ specialist agencies to do this
- Influence, negotiate and persuade at senior level collaborating with a wide range of stakeholders internally and externally to gain support/backing for marketing delivery
- Act as a consultant, providing professional marketing advice to stakeholders around the business or to external clients as relevant
- Present complex information in an understandable and stimulating way whether through effective verbal presentation or creative written copy
- Oversee, manage and approve key marketing activities/projects
- Deliver measurable marketing outcomes against key performance indicators and identify and drive continuous improvement, challenging existing processes and procedures where needed
- Effectively plan and manage the marketing budget, to deliver on strategic objectives, and evaluate and justify return on marketing investment
- Effectively engage, negotiate and manage third party suppliers and internal stakeholders
- Effectively evaluate marketing activities using measurement data and analytics to identify relevant key performance indicators (KPI) and return on marketing investment (ROI) in order to meet business objectives
- Assimilate and analyse complex data and information from a range of sources to evolve, lead and plan marketing activities
- Seek out opportunities to increase income generation and gain new business e.g. new products, markets and services as relevant
- Construct a robust buness case in support of marketing activities/plans
- Effectively manage and develop stakeholder relationships at senior level
- Assess business risks and reputational impacts of marketing activities
- Inspire and motivate internally and externally to deliver marketing plans effectively, acting as a role-model for marketing best practice and taking responsibility for improving their own and the teams and/or stakeholder performance, as relevant
- Effectively use appropriate business systems and software to deliver marketing outcomes efficiently, for example to analyse data, inform search engine marketing, produce reports and deliver copy
- Actively interrogate systems and information sources to make judgements on when to introduce new ways of working/identify new systems/processes to improve marketing activities or address those new requirements and /or marketing trends
Behaviours
- An ability to anticipate and adapt to change
- A highly motivated and driven approach acting with courage to drive through necessary changes and deliver difficult or long-term projects
- A creative and innovative approach
- An analytical mind, with an insight and ideas driven approach to meet business benefits and inspire action in others
- A willingness to learn from mistakes, as not all activities go to plan, and improve future delivery/campaigns as a result
- They act as a role model for marketing activities and business changes within the team and organisation, taking others with them
- A high level of professionalism, reliability and dependability with a passion for the customer, also encouraging those behaviours in others
- A collaborative approach is central to how they work, showing empathy and being mindful to the needs/views of others
- Ethical behaviour in the way they approach marketing activities and their work, valuing equality & diversity, they act as a role model for that behaviour
- Apprenticeship category (sector)
- Sales, marketing and procurement
- Qualification level
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6
Equal to degree - Course duration
- 24 months
- Maximum funding
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£9,000
Maximum government funding for
apprenticeship training and assessment costs. - Job titles include
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- Marketing Manager
- Marketing and Communications Manager
- Corporate Communications Manager
- Product/Proposition Manager
- Insight/Innovations Manager
View more information about Marketing manager (level 6) from the Institute for Apprenticeships and Technical Education.