Apprenticeship training course

Mineral processing weighbridge operator (level 2)

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Information about Mineral processing weighbridge operator (level 2)

Acting as the hub for the operational site, controlling vehicle movements, contractors, authorised personal and members of the public.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • All the hazards and risks of operating weighbridge equipment in accordance with company policies and procedures.
  • The importance of reporting and evaluation of all potential work hazards and site-specific hazards, including near-misses and dangerous occurrences.
  • The identification of risks of activities through risk assessments and safe systems of working.
  • The site induction, risk assessments, legislation, regulations, safe systems of work, and limits of responsibility.
  • The environmental impact of your work
  • The importance of minimising fuel/waste and environmental impact of work activities.
  • The reporting lines in both day-to-day and emergency situations.
  • How to communicate effectively and how to develop and maintain effective working relationships.
  • The products and product specifications to be able to perform visual checks.
  • The production process of the products that are available on your operational site
  • How to check if the vehicle has been loaded or secured correctly
  • The procedures if a product is returned or is out of specification
  • Delivery area(s) noting weight restrictions and traffic black spots that can affect deliveries
  • The driving rules and regulations that apply to LGV operators

  Skills

  • Operate all equipment related to your role to the required company standards, safe systems of work and relevant HSE regulations.
  • Identify and report any environmental impact of work undertaken.
  • Minimise the demand for fossil fuels and natural resources wherever possible and within your are of responsibility.
  • Plan and complete required tasks in line with the organisations key performance indicators, measures and record progress against them.
  • Plan work maximising the fleet capacity ensuring haulier driving breaks do not affect deliveries to customers.
  • Monitor stocks of materials and products required, and report issues with these in line with company policy and procedures.
  • React to a changing work schedule and quickly adapt the delivery program depending on the situation.
  • Communicate with people at all levels providing clear, accurate and timely information.
  • Communicate health and safety instruction effectively and check for understanding.
  • Check end product quality and stocks and report issues in line with company policy and procedures.
  • Use all IT software and or digital systems required within your role
  • Identify opportunities for further business or up-sell to value adding products
  • Build customer relationships and loyalty
  • Demonstrate a customer focussed approach and an advocate for the business.
  • Deal with complaints calmly and diffuse difficult situations.
  • Intervene when you identify anyone breaking company policy, procedures or H&S rules.
  • Communicate with the operational team, customers and stakeholders effectively ensuring information is passed clearly and promptly.

  Behaviours

  • Work within own level of competence or limits of responsibility and know when to seek advice from colleagues
  • Work within the company rules, regulations and maintain professional competence.
  • Remain calm and maintain accuracy of detail under pressure
  • Identify own development needs and take action to meet those needs.
  • Use own knowledge and expertise to help others.
  • Recognise the importance of equality and diversity and manage/challenge others to meet the requirements of fairness at work.
  • Maintain a professional, courteous, polite and friendly approach at all times.
  • Take responsibility for own behaviours, actions and standards of work.
  • Take initiative to make improvements or reduce H&S risks.
  • Take responsibility to comply with risk assessments, safe systems of work, company safety policy and procedures at all times.
  • Promote a positive health, safety and environmental culture through situational awareness and by personal example, taking appropriate actions if others are acting unsafely.
  • Be proactive in finding improvements that could be made and contribute to implement new procedures or ways of safe and effective working.
• Apprenticeship category (sector): Engineering and manufacturing
• Qualification level: 2; Equal to GCSE
• Course duration: 12 months
• Maximum funding: £6,000 ; Maximum government funding for ; apprenticeship training and assessment costs.

View more information about Mineral processing weighbridge operator (level 2) from the Institute for Apprenticeships and Technical Education.