Apprenticeship training course
Policy officer (level 4)
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Information about Policy officer (level 4)
Contribute to the development of policy.
- Knowledge, skills and behaviours
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View knowledge, skills and behaviours
Knowledge
- The history, priorities, aims, issues and risks associated with their policy area.
- The wider organisational environment the policy area sits in and how policymaking typically operates within it.
- The political, economic, social, technological, legal and environmental factors that impact on the policy area and the opportunities and challenges they each present.
- The principles of project management tools and techniques and the importance of reviewing and maintaining plans.
- The importance of achieving value for money.
- The core stakeholders within the specific policy areas and how to engage with them.
- Communication techniques and approaches to interact with a range of key internal and external stakeholders.
- Technology and software used to present data in agreed formats for publication.
- Regulatory and legislative requirements such as data protection and confidentiality, which affect practical processes such as the handling and processing of data and its application.
- Policy implementation tools and processes to ensure delivery meets desired policy aims.
- Evaluation methods through which policy interventions can be reviewed and improved, including cost benefit analysis and impact assessments, and their advantages and disadvantages.
- The importance of horizon scanning for future changes and developments in relation to policy interpretation.
- The value of a diversity of skills and expertise within teams, as well as an inclusive environment.
- The organisation’s structure, strategy and priorities of organisational leaders or decision makers, and how their role supports these.
- The purpose of engagement and consultation.
- Different levels of engagement (from passive informing through to active co-production with those impacted by policy interventions) and methods used to achieve engagement.
- The importance of monitoring and reviewing processes, including identifying and managing risks (e.g. operational, budgetary, reputational, legal).
- How to measure the success of a policy, including the use of measures for progress, success, and impact.
- Sources of evidence available in the relevant policy area and their strengths and weaknesses (e.g., operational data, research from charities acting in the area, academic research).
- Negotiation methods and factors to be considered when conducting negotiation.
- The legal, judicial and political context within which the relevant policy area is situated and how this influences policy development.
- The support requirements and training needs of their team.
Skills
- Undertake research and data collection from a range of primary and secondary sources to determine quality, accuracy, reliability, cognitive bias and trustworthiness of data sources.
- Use analytical techniques on research and data, making use of stakeholder expertise in the policy area.
- Demonstrate problem solving ability and evidence-based decision-making.
- Prepare documents and present findings, making use of evidence to underpin arguments.
- Adapt communication style to different audiences.
- Apply project and risk management tools and techniques across the policy lifecycle.
- Manage conflicting priorities to ensure work is completed within deadlines and budgets, setting own milestones to manage workload.
- Manage joint work with other organisations through tasks such as creating reference documents and records of policy decisions.
- Demonstrate networking and stakeholder management skills.
- Facilitate events such as conferences, forums, or roundtable discussions on policy issues.
- Keep accurate records of relevant information such as key data, identified trends, critiques, commentary, media attention and topical issues.
- Evaluate data related to current and previous policy interventions.
- Work with specialists from outside of the policy function. For example specialists in research, communications, commercial, legal, and science.
- Looking beyond immediate role to larger trends which may impact on the relevant policy area, utilising big picture thinking to support organisational strategy.
- Support the development and delivery of materials and activities to train their team.
Behaviours
- Seeks learning opportunities and continuous professional development.
- Works collaboratively with others.
- Role models ethical behaviour and practices.
- Works flexibly and adapts to different circumstances.
- Has accountability and ownership of their tasks and workload.
- Remains motivated and resilient under pressure.
- Apprenticeship category (sector)
- Business and administration
- Qualification level
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4
Equal to higher national certificate (HNC) - Course duration
- 18 months
- Maximum funding
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£6,000
Maximum government funding for
apprenticeship training and assessment costs. - Job titles include
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- Advocacy officer
- Engagement and consultant officer
- Insights officer
- Policy advisor
- Policy analyst
- Policy and delivery officer
- Policy officer
- Policy researcher
View more information about Policy officer (level 4) from the Institute for Apprenticeships and Technical Education.