Apprenticeship training course

Recruitment consultant (level 3)

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Information about Recruitment consultant (level 3)

Attracting candidates and matching them to temporary or permanent job positions with client companies.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • How to establish, negotiate and agree terms and conditions of business with clients
  • All necessary processes, payment and aftercare services in line with company policies
  • The different recruitment models (eg. Temporary, Permanent, Contract Recruitment, Executive Search etc)
  • Agreed job-related Key Performance Indicators (KPIs, e.g. vacancies taken, calls made, interviews etc) and how they will be assessed and measured during the apprenticeship
  • How to ensure candidates and clients receive a professional and comprehensive recruitment service
  • How to develop successful sales techniques for recruitment
  • The principles of assessing people for example, this may include assessing legacy skills against the need for a green economy.
  • Candidate pay, client charge rates and contractual conditions within their sector in order to consult with and advise candidates and clients
  • The legal, regulatory and ethical requirements and appropriate codes of practice when recruiting
  • Employee rights and responsibilities including equality, diversity and inclusion

  Skills

  • Identify, progress and convert sales leads into new clients, candidates and placements as required. This may include activity within the green economy and organisations or sectors transitioning to a net carbon zero model.
  • Proactively and consistently strive to identify and obtain new business opportunities
  • Source suitable vacancies in line with company policies and sales procedures. This may include the labour market within the green economy and organisations or sectors transitioning to a net carbon zero model.
  • Manage and profitably develop client relationships
  • Identify and attract candidates using all appropriate methods to fill jobs for example, this may include identifying candidates who have transferrable skills from the high carbon legacy economy to a role within the net zero carbon economy.
  • Monitor responses/applications received and make sure that candidate applications are processed efficiently
  • Shortlist and present suitably qualified applicants against defined job vacancies
  • Manage the recruitment and selection processes by effectively liaising with the client, candidate and internal teams
  • Successfully place suitable candidates with clients
  • Advise clients and candidates on the legal, regulatory and ethical requirements and appropriate codes of practice when recruiting
  • Advise candidates and clients on employee rights and responsibilities including equality, diversity and inclusion
  • Accurately complete all necessary processes, payment and aftercare services
  • Meet agreed Key Performance Indicators (vacancies taken, calls made, interviews etc)
  • Be able to accurately utilise company management systems and follow payroll billing procedures including accurate database management complying with relevant legislation
  • Conduct professional discussions with clients and candidates using all mediums as appropriate
  • Seek and provide feedback in a professional manner at all times to candidates and clients
  • Conduct regular service reviews with both clients and candidates to ensure continuous improvement
  • Accurately record candidate and client information on the recruitment database
  • Escalate non-compliance where appropriate

  Behaviours

  • Self motivation: Someone who takes independent action to meet and exceed KPIs without being asked
  • Courage and ability to effectively challenge poor practice: Someone who uses their knowledge of recruitment law to identify bad practice and suggest improvements
  • Enterprise and Entrepeneurship: Someone who proactively seeks opportunities and acts upon them
  • Tenacity and Resiliance: Someone who continues to make effective canvassing calls despite having to repeatedly overcome objections
  • Ambition, Drive and determination: An individual who has made a plan for their professional development and career opportunities
  • Confident, assertive and persuasive communicator: Someone who uses a range of communication and influencing techniques to build sound relationships both externally and internally
  • Innovative: Someone who seeks new ways to achieve tasks
  • Attention to detail: Accurate data entry of candidate and/or client details
  • Ethical customer focused approach: An individual who operates under the spirit of codes of practice, ethics and the law
  • Are very organised: An organised individual would be able to organise their time in an efficient manner
  • good questioning and listening: Someone who can pay attention, interact and support a conversation, probing for further information when required
  • Demonstrate problem solving and decision making: Someone who can draw on previous experience and/or agreed procedures and policies to solve problems and make informed decisions
• Apprenticeship category (sector): Business and administration
• Qualification level: 3; Equal to A level
• Course duration: 12 months
• Maximum funding: £5,000 ; Maximum government funding for ; apprenticeship training and assessment costs.

View more information about Recruitment consultant (level 3) from the Institute for Apprenticeships and Technical Education.