Apprenticeship training course
Content creator (level 3)
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Information about Content creator (level 3)
Develop written and audio visual content.
- Knowledge, skills and behaviours
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View knowledge, skills and behaviours
Knowledge
- The principles and process of setting a budget to produce content.
- The methods used to segment and understand core audiences and how to plan content for these.
- Availability of data and its use to inform decision making when identifying channels, formats and platforms for content creation.
- The end-to-end production workflow process for the organisation, the key stages, and own role within this
- The regulatory and legal requirements when using media assets such as copyright, intellectual property rights, GDPR, web accessibility and non-disclosure agreements.
- Personal and employer responsibilities regarding data protection and data sharing, the potential impact on a business and the regulations that cover this.
- How to identify the commercial drivers for a client/customer.
- The importance of brand, brand awareness, brand purpose, branding guidelines and the intended audience within a brief.
- Where content creation fits within a marketing strategy.
- How tone of voice can be adapted effectively to reflect the content.
- How audiences and their behaviours differ across channels and platforms and the different communication styles that could be used.
- How creative content can be used across multiple channels and platforms, and how the platform chosen affects the content production.
- The different styles of writing that can be used according to the type of content, channel and platform required.
- Correct use of grammar, punctuation, spelling and inclusive language.
- The principles of writing persuasive copy for a person or group or to raise brand awareness.
- The principles applied to create or capture visuals and audio when using standard packages and equipment.
- Where to source, adapt and edit content from.
- How to organise, structure and label content effectively, methodically and securely to enable efficient search and retrieval.
- How web pages are published and how the content can be optimised to ensure high rankings in search engine results.
- The importance of clearly articulating requirements and how this can influence priorities for a campaign.
- How communication styles can be adapted to suit different audiences.
- How to plan content delivery against the schedule.
- The principles for creating an effective campaign with measurable outcomes.
- The principles of mapping user journeys to ensure content is focused on maximising engagement.
- Ways/methods of engaging with audiences, how to respond to evolving situations, recognise potential threats/issues and when to escalate these.
- How to evaluate the success of the campaign against the objectives using available data.
- How to keep up to date with existing and evolving content tools, platforms, trends and talent.
- Approaches to managing and marketing own skills and services.
- The culture of the organisation in which they are working, the commercial pressures, project deadlines and organisational working practices.
- How the structures, regulation and funding of organisations affects creative media activities.
Skills
- Interpret the aims of the brief.
- Research ideas and concepts to meet the brief.
- Evaluate brand requirements and brand guidelines.
- Prepare a mood board or other visual aid for the content to be created.
- Present ideas, pitches and proposals for creative content to be further developed.
- Storyboard and outline script their ideas for content to be developed.
- Interpret data, consider its integrity and use it to inform content.
- Develop accessible written content for different platforms and devices.
- Apply best practice and inclusive language when creating content.
- Write and edit copy or scripts for use on different channels and platforms.
- Create or capture visuals and audio using standard packages and equipment.
- Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
- Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
- Identify and recommend the platform/s or channel/s to use for the media campaign.
- Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
- Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
- Monitor user experience to ensure content is focused on maximising engagement.
- Analyse the differences between audiences using audience segmentation techniques and data.
- Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
- Use continuing professional development planning to support own current and future training and development needs.
- Operate effectively within the production workflow to meet production timelines.
Behaviours
- Committed to producing high quality creative content.
- Team-focussed and works effectively with colleagues and others.
- Acts in a way that builds and maintains positive relationships with customers.
- Takes ownership of work and strives to achieve quality content.
- Acts in a professional and ethical manner, embracing equality, diversity and inclusion in the workplace.
- Committed to keeping up to date with new technologies and industry best practice.
- Reflects on the results of the content created and identifies areas for improvement.
- Apprenticeship category (sector)
- Creative and design
- Qualification level
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3
Equal to A level - Course duration
- 12 months
- Maximum funding
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£12,000
Maximum government funding for
apprenticeship training and assessment costs. - Job titles include
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- Content Producer
- Content Creator
- Content Assistant
- Junior Content Producer
- Multimedia Executive
- Social Media Assistant
- Social Media Co-ordinator
- Social Media Executive
View more information about Content creator (level 3) from the Institute for Apprenticeships and Technical Education.