Apprenticeship training course

Business analyst (level 4)

Working with organisations to improve their information systems.

• Qualification level: 4 ; Equivalent to higher national certificate (HNC).
• Typical duration: 18 months
• Apprenticeship category: Digital
• Maximum funding: £18,000 ; Maximum amount government will fund ; for apprenticeship training.
• Skills:
  Skills an apprentice will learn

  • Apply appropriate approaches to scope, plan and perform Business Analysis
  • Communicate effectively in a variety of situations with a range of stakeholders
  • Apply a range of structured investigation techniques to a business situation
  • Produce an outline definition of a business situation using an appropriate technique
  • Apply appropriate techniques to identify problems and opportunities within a business situation
  • Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
  • Apply appropriate techniques to analyse and document options and recommendations for change
  • Elicit process information from stakeholders
  • Model business processes using relevant techniques, standards, notation and software tools
  • Analyse business process models to identify opportunities for improvement
  • Produce models of redesigned business processes
  • Elicit requirements from stakeholders to identify business and user needs
  • Document clear functional and non-functional requirements in line with local standards
  • Analyse documented requirements to remove duplication, conflict and overlap
  • Prioritise requirements using an appropriate prioritisation approach
  • Validate requirements with stakeholders
  • Support the establishment of requirements traceability
  • Elicit business data needs from relevant sources
  • Support the development of simple data models using relevant techniques, standards, notation and software tools
  • Document current business situations to enable gap analysis and decision making
  • Support the development of models of future state business situations
  • Identify key differences between current and future business situations
  • Identify actions required to move from the current to future business situation
  • Define acceptance criteria for business and system changes
  • Support business acceptance of business and system changes
  • Apply relevant techniques to research and identify stakeholders
  • Analyse and document stakeholders' areas of interest and influence
  • Support the development of cost/benefit analysis for proposed business changes
  • Evaluate and document the key impacts on people, process, organisation, technology and information
  • Present information in a manner appropriate to the audience

Full information on Business analyst (level 4) is available from the Institute for Apprenticeships and Technical Education.

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