Apprenticeship training course

Senior compliance and risk specialist (level 6)

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Information about Senior compliance and risk specialist (level 6)

To ensure that organisations' operations comply with relevant legislation, regulation and policies through reviewing and implementing policies and procedures.

• Knowledge, skills and behaviours:
  View knowledge, skills and behaviours

  Knowledge

  • The features and principles of the legal and regulatory framework in their industry.
  • The role of regulators in their industry, their objectives and primary functions.
  • The inter-relationships between different regulators and their organisation
  • The implications of non-compliance on the organisation
  • The history of the industry and the role their organisation plays in the wellbeing of society
  • Factors that can change risk appetite in an organisation including competitor activity, political, social and environmental factors and how these can be mitigated
  • Professional standards and best practice and how these are applied.
  • The role of their team or department, the different teams and organisations they work with and how they support them.
  • Approaches to identify customer segments and needs
  • The policies and processes in place to ensure fair customer outcomes
  • Financial and compliance risks within the organisation’s products and services available to customers
  • The principles of excellent stakeholder management relative to their role
  • The principles of communication techniques such as, active listening, team communications, business storytelling, negotiation techniques, conflict management and, diversity, equality and inclusivity considerations.
  • The features and principles of strategic planning relative to their role
  • Continuous improvement principles and techniques relative to their role.
  • The systems, tools and processes required in the role such as the impact of technology on risk management, cyber security, AI, blockchain, digital tools
  • Internal and external audit requirements and the responsibilities of the auditor and auditee
  • The impact of data protection legislation and the processes for sharing and storing information safely and securely including risks to data from cybercrime
  • The nature and importance of key climate, environmental and emerging sustainability risks, relative to compliance and risk, and how these may be managed.
  • The extent to which sustainable finance is incorporated in risk and compliance frameworks and the role of key stakeholders

  Skills

  • Think laterally, take a wide perspective of the issue at hand, consider aspects of a problem to formulate an operational or strategic plan.
  • Build reports to suit the requirement of the audience, for example departmental plans, key performance indicators (KPIs) and project reports.
  • Plan and organise own work to meet legal, regulatory, organisational deadlines
  • Analyse and interpret information to assess whether it meets legal, regulatory, process or policy requirements
  • Analyse information to identify key issues, draw conclusions and make recommendations
  • Demonstrate different communication methods and adapt communication style to their audience, being clear on purpose of communication and outputs required, for example; verbal, written, virtual communication, presentations
  • Demonstrate different communication styles such as, active listening, team communications, business storytelling, negotiation techniques, conflict management, cross-cultural communications, equality and inclusivity considerations
  • Maintain documents in line with current regulation and policy
  • Challenge and influence managers and colleagues on desired course of action
  • Build and maintain working relationships with stakeholders, contracting and managing stakeholder expectations.
  • Build trust with colleagues, collaborating to achieve results
  • Manage conflict, demonstrating empathy and a desire to work towards win-win outcomes
  • Lead others to achieve desired outcomes
  • Apply continuous improvement techniques to deliver improved compliance and risk outcomes for the organisation, for example seek feedback and respond to improve performance
  • Develop strategies to implement change
  • Network with others in the profession to keep up to date with changes in the industry, best practice and potential opportunities
  • Use digital tools for research, analysis, and to present data using visualisation techniques.
  • Demonstrate technology to others and keeps up to date with developments in IT relative to their role
  • Handle data safely and securely and share information in compliance with data protection legislation and organisation’s policy

  Behaviours

  • Displays honesty and integrity - truthful in their actions. Shows integrity by doing the right thing, maintains confidentiality and acts with due care and diligence
  • Takes ownership of continued professional development, acts as a role model and supports others in their development.
  • Takes an adaptable, evidence-based approach to decision making in the context of specific situations or environments.
  • Resilient in challenging, changing environments. Shows emotional intelligence to resolve conflicts when they arise
  • Takes responsibility for decisions and procedures implemented.
  • Displays a growth mindset, learning from failures, spotting opportunities and overcoming challenges
  • Collaborates and promotes teamwork across diverse teams; internal, external and across disciplines
• Apprenticeship category (sector): Legal, finance and accounting
• Qualification level: 6; Equal to degree
• Course duration: 36 months
• Maximum funding: £23,000 ; Maximum government funding for ; apprenticeship training and assessment costs.
• Job titles include:
  • Compliance manager
  • Credit monitoring manager
  • Financial crime manager
  • Operational risk manager
  • Risk & controls manager
  • Senior compliance specialist
  • Senior risk specialist

View more information about Senior compliance and risk specialist (level 6) from the Institute for Apprenticeships and Technical Education.