Skip to main content

Tell us whether you accept cookies

We use cookies to collect information about how you use this service. We use this information to make the service work as well as possible and improve this service.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Find apprenticeship training for your apprentice
  1. Search
  2. Course search results
Apprenticeship training course

Supply chain warehouse operative (level 2)

There are 131 training providers who offer this course. Check if a training provider can deliver this training in the apprentice's work location.

Apprentice's work location

View providers for this course

Information about Supply chain warehouse operative (level 2)

Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • Methods to ensure safe working, for example, risk assessments, PPE, COSHH and safe systems of work.
  • Tools, equipment, machinery and delivery systems used for the handling of products, for example manual pallet trolley, battery powered pallet trolley, forklift truck, reach truck, bridge cranes, jib cranes, vacuum and suction lifters, magnetic lifters.
  • Health and safety regulations relevant to the role, organisation and the operative's responsibilities.
  • Product handling and storage contractual requirements.
  • Loading procedures for products including transport weight limits and loading distribution principles.
  • Organisational procedures for the receipt of products.
  • Organisational procedures for the storage and picking of products.
  • Organisational procedures for the dispatching of products.
  • Organisational procedures for the decanting, packing of products.
  • Operational activities and their sequencing for the return of products.
  • The principles and requirements of quality control and stock rotation.
  • Reporting and escalation procedures within limits of own job role and responsibilities.
  • Impact of the sector on the environment. Efficient use of resources. Recycling, reuse and safe disposal of waste.
  • Handover procedures.
  • Materials and resources used in a warehouse. Stock and resource management processes.
  • Information technology and digital: management information systems, digital toolsets, General data protection regulation (GDPR). Cyber security.
  • Written communication techniques, plain English principles, including Industry terminology.
  • Verbal communication techniques, giving and receiving information, matching style to audience, barriers to communication.
  • Principles of equity, diversity, and inclusion in the workplace and the impact on their work.
  • Location of operational information needed to undertake contractual requirements, electronic or paper based.

Skills

  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.

Behaviours

  • Commitment to workplace health, safety, and wellbeing.
  • Support an inclusive workplace for example, respectful of different views.
  • Seek learning and development opportunities.
  • Consider the impact on the environment when using resources and carrying out work.
  • Take ownership of given work.
Apprenticeship category (sector)
Transport and logistics
Qualification level
2
Equal to GCSE
Course duration
12 months
Maximum funding
£5,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Fork lift truck operator
  • Picker
  • Store person
  • Warehouse assistant
  • Warehouse operative
  • Warehouse person

View more information about Supply chain warehouse operative (level 2) from the Institute for Apprenticeships and Technical Education.