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Apprenticeship training course

Large goods vehicle (LGV) driver C + E (level 2)

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Information about Large goods vehicle (LGV) driver C + E (level 2)

Drive large goods vehicles.

Knowledge, skills and behaviours
View knowledge, skills and behaviours

Knowledge

  • The mechanisms of safe, controlled and fuel-efficient driving techniques relating to driving the Large Goods Vehicle (LGV), considering fuel costs and other possible efficiencies, implications of differing vehicle configurations and associated safety issues, including matching the appropriate trailer to the tractor unit
  • Safe use of equipment and machinery e.g. manual handling equipment, vehicle and delivery systems, including where to find relevant instructions or guidance
  • Vehicle preparation including safe coupling and uncoupling of trailers, vehicle safety checks/inspections, defect reporting, safety requirements, loading, securing and unloading processes, axle combinations
  • How to protect the vehicle and associated loads, including management of unlawful access to vehicle and loads
  • Planning and preparing processes (e.g. weather or traffic changes, planning fastest/most efficient route) including vehicle selection and contingency planning when circumstances change
  • All role-related technology and systems including tachographs, adaptive braking, hand-held scanners, on board telematics
  • Relevant regulation and legislation relating to the role of a professional LGV driver governing the Transport and Warehousing industry and in specific relation to the role, including the working time directive and medical and license requirements
  • How to communicate effectively and appropriately with customers and colleagues
  • Structure of the industry; the modes of transport and how these affect transport operations such as loading and unloading; issues facing the sector; the roles available within the sector in general and in relation to their own career aspirations
  • Importance of delivering excellent customer service to customers and colleagues, for example identifying customer/colleague needs and responding appropriately in line with situation and organisational style/culture; importance of organisation reputation and how their own performance can contribute to organisational success
  • Different types of cargo and their carriage requirements.
  • Environmental impact of the industry, sector and role and how this can be minimised, including their own responsibilities to use safe and fuel-efficient driving techniques including selecting the correct trailer design to reduce wind resistance.
  • How their role can affect their health; the need to maintain a level of fitness appropriate to their role, awareness of the benefits of a healthy diet, the impact of shift working etc
  • The implications of city restrictions, such as congestion charging, Low Emission Zones (LEZs), night restrictions for goods vehicles, route restrictions for goods vehicles and vehicle equipment requirements
  • How to drive alongside vulnerable road users, such as cyclists, pedestrians, motor cyclists, taking into account the physical difference of larger articulated vehicles and the space required to safely manoeuvre
  • Holistic view of the logistics industry and the role of the LGV driver within that, for example multimodal transport procedures or reverse logistics
  • The role of the Driver and Vehicle Standards Agency (DVSA) and the Traffic Commissioners in compliance, fair competition and safety.
  • How to accommodate different traffic situations and weather conditions

Skills

  • Drive safely and efficiently on public and private roads, and manoeuvre the vehicle in restricted spaces; safely use and position vehicle fitted equipment (eg mobile cranes)
  • Proficiently control the vehicle taking into account the size and type of vehicle and trailer
  • Use relevant equipment and machinery safely and efficiently to ensure the safe handling of customer goods, safely open and restrain trailer and vehicle body doors.
  • Carry out delivery and other relevant activities in a safe and efficient manner complying with relevant systems and processes, following instructions and organisational policy
  • Prepare the vehicle and the load for deliveries, including safely using and positioning vehicle fitted equipment; carry out vehicle safety checks and deal with or report any defects or maintenance issues to the appropriate person; complete daily walk round check sheets
  • Ensure the vehicle is correctly loaded and is safely secured to minimize chances of damage or load shifting
  • Ensure techniques are used to protect the vehicle and load from theft and damage.
  • Effectively plan the most economical route to be used, minimising waste and loss; plan, prioritise and adapt accordingly when situations arise out of the normal routine
  • Use relevant IT systems appropriately and in line with organisational requirements.
  • Fully comply with appropriate legislation and regulation within the transport industry
  • Work safely adhering to the health, safety guidelines e.g. manual handling
  • Use Appropriate methods to communicate effectively with customers and colleagues in line with organisational standards
  • Work independently using own initiative.
  • Work closely with suppliers and customers to ensure any problems, damages or anomalies are corrected.
  • Work as part of a team, showing an ability to work under pressure and to agreed deadlines.
  • Support colleagues and contribute to achieving objectives or goals.
  • Use and connect to the correct type of trailer and its operating systems

Behaviours

  • Demonstrates integrity, credibility, honesty and personal drive, and promotes organisational values and brand
  • Take responsibility for their own safety and that of others at all times, particularly when driving
  • Take ownership for their own performance and training committing to self- improvement. Keep up to date with industry developments
  • Work in a professional manner in relation to timekeeping, personal appearance and dress code.
  • Interact positively and professionally with customers and wider team. Using their own initiative
  • Has a flexible approach to their work e.g driving different vehicles, working different shifts or hours.
  • Competent using information technology.
  • Takes responsibility for the safety of the vehicle and load through effective vehicle checks.
Apprenticeship category (sector)
Transport and logistics
Qualification level
2
Equal to GCSE
Course duration
12 months
Maximum funding
£5,000
Maximum government funding for
apprenticeship training and assessment costs.
Job titles include
  • Driver
  • LGV driver
  • HGV driver
  • Lorry driver
  • Artic driver

View more information about Large goods vehicle (LGV) driver C + E (level 2) from the Institute for Apprenticeships and Technical Education.